Tuesday, September 13, 2011

Please Don't Be That Author!


Who comments on their negative reviews. EVER.

Negative reviews are part of the game. Even the most beloved, bestselling authors in the world have haters. Resist the impulse and try to take something away from every negative response. Maybe that reviewer has a valid point. Maybe that reviewer is just mean and cranky. Either way, learn how to accept it. If you don't, you'll regret it. Authors who comment on their negative reviews are seen as unprofessional and immature. And you know book lovers talk to each other. I've seen several instances of inappropriate author responses going viral, and the results are not pretty. One of Amazon's and Goodreads's top reviewers even has a bookshelf devoted to "Authors Behaving Badly". Don't take a chance on alienating potential readers. In today's interconnected world, you don't have to worry about one person telling ten others. You have to worry about them telling a thousand others. Just don't do it. Please.

2 comments:

  1. Carolyn See wrote brilliantly about sending thank you notes to everyone, even those who were critical of her work. She once sent a note to a reviewer she knew saying, I'd rather be trashed by you than praised by anyone else. Not appropriate for the majority of Amazon reviewers obviously, but if the negative review is by someone with whom you have a relationship, and some kind of response is required, then finding a way to say a sincere thank you is the way to go.

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  2. Good point, Kathy! If an author feels the need to respond, doing do privately is the way to go, and thanking someone for an honest review is always a classy approach.

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